1. Applicability
1.1 These terms and conditions apply to any offer of Bonsai & Co bvba and to any agreement reached between Bonsai & Co bvba and consumer.
1.2 Accepting an offer or making an order means that the customer accepts applicability of these terms.
1.3 The provisions of these Terms and Conditions may be waived only in writing, in which case the remaining provisions will remain in force.
1.4 All rights and claims as stipulated in these terms and in any further agreements for Bonsai & Co bvba shall be equally intended for the intermediaries and other third parties affiliated with Bonsai & Co bvba.
1.5 In the event that, in addition to these general terms and conditions, specific product or service terms apply, the third and fourth paragraphs apply mutatis mutandis and, in the event of contradictory terms and conditions, the consumer may always rely on the applicable provision which is the most for him Is favorable.
2. The offer
2.1 If an offer has a limited period of validity or is subject to conditions, this is explicitly stated in the offer.
2.2 The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to allow a good assessment of the offer by the consumer. When using an image, these are a true and fair view of the products and / or services offered. Apparent mistakes or manifest errors in the offer do not bind the entrepreneur. In other words, we try to match the images as accurately as possible, however, a model may be slightly modified in another year, or may have experienced minor adjustments to the image shown.
2.3 Each offer contains such information that it is clear to the consumer what the rights and obligations are attached to the acceptance of the offer.
- This concerns in particular:
- The price including taxes;
- The possible costs of delivery;
- The manner in which the agreement will be established and what action is required for this purpose;
- The manner of payment, delivery and execution of the agreement;
- The time limit for acceptance of the offer or the period within which Bonsai & Co bvba guarantees the price;
- The amount of extra at additional costs due to special ordering, transportation or delivery
- Whether the agreement is archived after the creation, and if so, how it is consulted for the consumer;
- The way in which the consumer can check and, if desired, recover the information provided by him under the agreement before conclusion of the agreement;
- Any other languages in which, in addition to the Dutch, the agreement can be concluded;
- The minimum duration of the remote agreement in case of a long-term transaction.
3. Agreement
3.1 An agreement will only come into effect after acceptance of your order by Bonsai & Co bvba and is entitled to refuse orders or to impose certain terms on delivery, unless expressly stated otherwise. If an order is not accepted, Bonsai & Co bvba will inform you within 10 (10) business days of receipt of the order.
4. Prices / Offers
4 .1 All offers are optional and Bonsai & Co bvba explicitly reserves the right to change prices, especially when required by law (legal).
4 .2 All prices are quoted in euros including VAT
5. Returns
5.1 All items can be returned within 14 days of receipt, after which Bonsai & Co bvba will refund the payment in the form of a refund or voucher of equal amount. However, it is expressly stated that the seals / packages of the articles may not be broken and the articles are shipped intact at Bonsai & Co bvba. If this aspect is not respected, we are unable to retrieve the articles and do not undo the payment.
5 .2 You are required to check that the items delivered to your home comply with the order. If this is not the case, you can report this to Bonsai & Co bvba via bart@freerangercanoe.com within 14 days, mentioning the order number in the subject of your email and a clear explanation of why the article Does not meet Bonsai & Co bvba will replace the item or undo your payment if it is shown that you do not accept the item on reasonable grounds.
5 .3 In the exceptional case that you send an item that does not comply with the order, Bonsai & Co bvba reserves the right to replace the item by returning a new copy or returning the paid amount. In this case, Bonsai & Co bvba will accept the return shipping charge, which is due to a refund of the postage amount.
5 .4 If you return something, follow these steps:
- Sign up for your return shipment via bart@freerangercanoe.com, so we expect your shipment.
- Pack the items so that damage is avoided and add the (copy) invoice.
- Address the items and make the shipment.
6. Payment
6 .1 Payment must be made in advance.
6 .2 If agreed otherwise, payment may be possible afterwards. Payment must be fulfilled fourteen (14) days after the invoice date.
6 .3 If the payment period has been exceeded, you will be due from the day that payment should have been made in default and you will owe a delay rate of 1% per month or part of a month over the outstanding amount. If payment is made by Bonsai & Co bvba, you are required to pay an amount of twenty-two euros and sixty-nine euro cents (€ 22,69) at administrative costs and if Bonsai & Co bvba is paying out its debit claim, you will also be liable for the collection Fifteen percent (15%) of the outstanding amount, without prejudice to the jurisdiction of Bonsai & Co bvba to claim the actual extrajudicial collection costs instead.
6 .4 If you are in default of any payment, Bonsai & Co bvba is entitled to suspend or terminate the relevant agreement and related agreements.
6 .5 If the prices for the products and services offered increase during the period between the order and its execution, you are entitled to cancel the order or to terminate the agreement within ten (10) days after notification of the price increase by Bonsai & Co bvba.
7. Delivery
7 .1 The delivery times specified by Bonsai & Co bvba are only indicative, and no rights can be granted. If Bonsai & Co bvba can not deliver within the specified delivery time, they will contact you in good time.
7 .2 Exceeding delivery time for any reason, the other party will not be entitled to compensation or non-compliance with any obligation that may arise from the agreement.
7 .3 The delivery of the products takes place at the place and time when the products are ready for shipment.
8. Retention of title
8 .1 The ownership of delivered products will not be over until you have fulfilled all the obligations you owe to Bonsai & Co bvba on the basis of any agreement. The risk with regard to the products is already passed on at the time of delivery.
9. Advertising and liability
9.1 You must investigate the purchased items upon delivery. In doing so, check to see if the delivered to the agreement answers, namely:
Whether the goods were delivered correctly;
Whether the delivered goods as regards the quantity correspond to the agreed;
Whether the delivered goods meet the agreed quality requirements or – if they are missing – the requirements that may be made for normal use and / or trade purposes.
9.2 If visible defects or deficiencies are detected, you must report to Bonsai & Co bvba in writing within fourteen (14) days after delivery.
9.3 Returns will only be accepted in this case if the product and original packaging are undamaged, as well as returning the costs for return shipments.
9.4 If you send something back, follow these steps:
- Sign up for your return shipment via bart@freerangercanoe.com, so we expect your shipment.
- Pack the items so that damage is avoided and add the (copy) invoice.
- Address the items and make the shipment.
10. Warranty
10.1 Bonsai & Co bvba provides the legal guarantee of 2 years on the wooden canoes and paddles of Freeranger Canoe. This applies to defects in materials and equipment, for normal life and subject to normal wear and tear. Bonsai & Co bvba will repair hulls or parts if there are defects in materials and equipment. The customer is responsible for the transport costs to and from the Freeranger Canoe workshop in Olmen, Belgium
10.2 You are obliged to bring a detected defect immediately after the discovery by registered letter of notice of Bonsai & Co bvba, with a penalty of expiry of the warranty obligation of Bonsai & Co bvba. You are required to retain a defective part and, in so far as Bonsai & Co bvba so requests, return the relevant component to Bonsai & Co bvba. Items or parts thereof, which are replaced by a repair order, are owned by Bonsai & Co bvba.
10.3 The warranty obligation of Bonsai & Co bvba will expire if you have dealt with business negligently or negligently; If the other party has used the business for purposes other than the normal purpose for which the goods are intended or if the other party has made repairs or changes by others other than supplier without the prior written consent of the supplier. You are not entitled to warranty if the defect is caused by or due to circumstances where Bonsai & Co bvba can not influence.
10.4 The warranty obligation of Bonsai & Co bvba will expire if you fail to meet its payment obligations. You do not have the right to refuse payment or believe that Bonsai & Co bvba has not yet or not fully fulfilled its warranty obligation.
10.5 In the event that Bonsai & Co bvba fails to comply with its warranty obligation, its liability is limited to the cost of repair or replacement by third parties but only after the other party has failed to supply the supplier in writing and has given it a reasonable period within which the supplier will still be able to meet its warranty.
11. Dissolution by supplier
11.1 If the other party does not comply properly with any obligation arising out of this or any other agreement concluded with it, it shall be deemed to be in default. In that case, the supplier is entitled to terminate the agreement in writing without notice or to terminate the agreement in writing or to suspend its obligations under the agreement with the other party without the supplier being liable for any damages, guarantees or otherwise.
11.2 If the other party is declared bankrupt, failing to comply with financial and / or other obligations, it shall be deemed by default to be in default and has the supplier the right to terminate the agreement without written notice or legal intervention immediately in writing.
11.3 In a case as referred to in the preceding paragraphs, the supplier is always entitled to claim full payment immediately of any other party owed under the agreement; The other party is also obliged to compensate for the loss suffered by the supplier, including the loss of profits, interest and costs.
11.4 The provisions of the preceding paragraphs shall not affect the remaining rights of the supplier in matters of attributable deficiency of the other party elsewhere under these conditions.
12. Electronic communication and evidence
12.1 For misunderstandings, mutilations, delays or inaccurate data and messages resulting from the use of the Internet or any other means of communication in the traffic between Customer and Bonsai & Co bvba (or Customer-affiliated third parties), Bonsai & Co bvba Not liable unless and in so far as there may be intentional or gross negligence on the part of Bonsai & Co bvba.
12.2 The administration of Bonsai & Co bvba is valid as a complete proof of the existence, content and performance of the agreement with the Customer in any legal proceedings, to the contrary by the party claiming that the evidence is not Is reliable.
13. Force majeure
13.1 Without prejudice to the remaining rights arising from it, Bonsai & Co bvba in the event of force majeure has the right to suspend the execution of your order at your option or to terminate the agreement without judicial intervention, by you in writing And without Bonsai & Co bvba being held liable for any damages, unless under the circumstances it would be unacceptable to standards of reasonableness and fairness.
13.2 Force majeure means any defect which can not be attributed to Bonsai & Co bvba because it is not due to its fault and does not come under the law, legal act or traffic.
14. Miscellaneous
14.1 If any of the provisions of these Terms or any other agreement with Bonsai & Co bvba were in conflict with any applicable legal provision, the relevant provision will expire and will be replaced by a Bonsai & Co bvba. Make new lawful comparable provision.
14.2 Bonsai & Co bvba is authorized to use third parties in the execution of your order (s).
15. Applicable law and competent court
15.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, and these Terms, are subject to Belgian law only.
15.2 All disputes between parties will be submitted exclusively to the competent court in Belgium.